TrayAway Pro UI/UX Redesign

TrayAway Pro is a system used by hotel staff to manage in-room dining, specifically for retrieving trays after guests signal they’re finished. This redesign project aims to streamline the tray retrieval process by reducing inefficiencies, improving communication, and enhancing the overall workflow for employees and managers.

Drawing from my direct experience using this system at work, I analyzed its existing workflow by mapping tasks, expanding the user flow, and identifying key pain points. The redesign improves UI clarity and restructures the experience to better prioritize critical information and tasks.

More detailed insights and outcomes are available at the end of the page.